Knowledge Center logo

Report distribution and scheduling

The AC Financials package naming convention, where scheduling lives, and the start-date trap that can trigger re-sends of historical periods.

Source: Rackson_RRS_RCY_Review_Process.docx section 49.

Naming convention

Report packages follow an AC Financials - [Location Group] convention. Confirmed live examples:

PackageConcept
AC Financials - DHCR01P01 · AC Financials - DHCR01P02Dave's Hot Chicken, Region 01, Pods 01/02
AC Financials - R01P01 through at least R01P07RRS regions/pods
AC Financials - R02P01 · R03P01 · R03P02RRS regions/pods

To find or edit a specific pod's distribution package, search Reports Center for "AC Financials" and then the pod code.

Where scheduling lives

1
Open the Reports Center

Reports → Reports Center → All Reports.

2
Find the relevant report group
3
Use More Actions → Edit Schedule

This is where the recipient list, format, delivery method, and cadence are all configured for a given package.

What's configured on each schedule

Each schedule is hard-coded to:

  • A specific location group
  • A start date (originally set when the package was first configured)
  • A delivery format
  • A delivery method (email)
  • A list of recipient email addresses, separated by commas
Sage Intacct reports center showing AC Financials report groups with edit and more actions controls
Live Sage Intacct Reports Center — All Reports → Report Groups, showing the AC Financials naming convention

Ownership has shifted to PBI

Historically, Mike (client-side) maintained this distribution list himself. His access was later restricted to view-only as part of unrelated access changes tied to bill-approval permissions, so ownership of updating these schedules has effectively moved to PBI.

When Mike or an area coach needs a change — adding/removing a recipient, changing report groups for someone — the request should now come to PBI to execute. Do not assume the client can still self-serve this.

The critical trap — always move the start date forward

When you make any change to a schedule, update the Start Date field to the next period's end date — the date the change should become effective — before saving. Do not leave the original, older start date in place.

If the start date is left far in the past when you save a change, Sage Intacct has been known to go back and attempt to re-send/re-run report deliveries for historical periods. That is not what you want.

Simply closing a journal ledger does not appear to force a re-send on its own. It is changing the schedule itself while an old start date is still in the field that carries the risk.

CC yourself

On every schedule, the "CC me" option should stay checked so PBI receives a copy of every email that goes out. This is also how the team spot-confirms that the expected volume of report emails — roughly 180 per period across all packages — actually went out.

The "Group by location or entity" setting

This checkbox controls how a multi-report, multi-location package is ordered in the delivered file:

SettingOrdering
UncheckedGroups by report type first — every location's copy of Report A, then every location's copy of Report B, and so on.
CheckedGroups by location first — all of one location's reports together, then the next location's reports.

Which is preferable depends on who's receiving the package — there isn't a single right answer. But Excel deliveries checked this way tend to order tabs by location, which is generally the more useful arrangement for a store-level recipient.