Open items and risks
The consolidated Rackson open-items list — handoff actions, access confirmations, unresolved client follow-ups, and process improvements in flight.
Everything unresolved across the engagement, consolidated from the transition summary, both review walkthroughs, and the checklist's running notes list.
Source: Rackson Exec Summary.docx section 10, Rackson_RRS_RCY_Review_Process.docx sections 30, 47.4, and 51.
These lists reflect status as of July 2026. Confirm current status before assuming any item is still open — or still closed.
Handoff and ownership
To Steve Song, Mike Mikos, Caitlin Aleman, and Dana Nato. Steve in particular is a high-touch CFO relationship and will notice if this isn't done proactively.
Confirm whether his involvement continues post-departure or whether Betsy fully absorbs it. Get this in writing so there is no gap at the next debt reconciliation.
The two-entity structure creates a coordination risk if responsibilities are only understood informally.
The GL labor reclass, bonus accrual, and in-house maintenance allocation were all mid-transition when recorded. Confirm who is currently booking each before assuming.
With a deadline on every upstream step, so the Wednesday prelim deadline is never at risk from a missed dependency.
Access and setup
| Item | Detail |
|---|---|
| System access for John | Confirm — and re-confirm for Maureen and Betsy — access to RTI, Loop, and Vena, with the correct role level for both BK and DHC brands if Vena administration is in scope. |
| Automated Excel process locations | Confirm file locations for the labor reclass, GL reclass, and BK Prime Costs master file, and that John has edit access to each. |
| BK Assistant / FSS access | PBI still has no direct access — currently a manual email forward. Long-standing blocker. |
| REVamp score auto-forward | Still dependent on a forward from Mike Mikos's mailbox rather than a direct feed. |
| RTI API automation | Pending on Rackson's side. Once available, several manual weekly reports can be automated. If already active, confirm whether it needs monitoring on PBI's side. |
Client follow-ups
Needed to resolve whether NYC Dave's locations owe CRT. See NYC Commercial Rent Tax.
Coordinate with Mike and Steve: obtain the specific list of additional items that will now be counted, quantify the currently perpetual balance (illustrative estimate discussed: ~$180,000–$182,000), and plan the transition including likely unit-of-measure cleanup. See Inventory review.
Follow up directly with Mike. No adjustment has been recorded on the RRS side since Period 2 this year, versus the prior practice of adjusting monthly for both concepts. Cadence is also in transition toward quarterly — confirm which applies.
The client rolled out new policies effective in March intended to reduce cost but had not sent the full breakdown of new policy terms. The prior period's reconciliation was left unfinished for this reason. See Prepaid insurance.
The team was roughly a period behind on getting one of these adjustments fully discussed and resolved with the client. Note a credit-back adjustment already hit Q1 and Q2 of this fiscal year — don't assume Q1/Q2 activity is representative.
A substantial holdback from a prior acquisition remains outstanding. The seller has cited unspecified items they intend to net against the balance before releasing it. No PBI action pending absent further information — continue monitoring each period for movement.
Investigate using the marketplace-facilitator adjustment calculation as the starting point, and document the store-level driver once identified.
Confirm final resolution and that the related vendor credit was applied rather than left open.
Finalize the new-store rent accrual and the related Intacct location/account setup change, including the go-forward account/location code.
An open conversation with Mike about writing the preventive-maintenance vendor rebate off to expense directly rather than tracking it as a receivable, given the small dollar amounts (~$600 per six-month cycle per location) relative to the tracking effort. Not finalized — confirm current treatment.
Roughly 4 hours of post-implementation time was outstanding to be paid. Confirm status and whether a block-hours billing arrangement was adopted.
Scope questions
| Question | Why it matters |
|---|---|
| Is DHC Weekly Reporting explicitly in John's scope? | If so, the report format and recipient list need documenting — they currently exist only as tribal knowledge. |
| Is Permit HQ maintenance transferring to John? | If so, he needs the update cadence and the Rackson-side contact who feeds new permit information. |
| Do Cinnabon (41300) and Popeyes (41400) food sales accounts reflect current scope? | The engagement is documented as RRS (Burger King) and RCY (Dave's) only. Cinnabon at minimum is live in the delivery reconciliation. |
| Will the RRS inventory count-scope conversation also be initiated with Steve? | Or does it remain scoped to Dave's for now? |
| Did the Monday review meeting move take effect? | Proposed effective Period 6 — confirm with Steve Song. |
| Should currently frozen inventory items be counted periodically? | E.g. annually, rather than left frozen indefinitely. Worth revisiting. |
Documentation and process improvements
Several accounts in the data-to-account matrix are flagged (confirm). Pull the current Intacct chart of accounts and complete these before relying on the matrix for training or review.
A work paper is needed showing exactly which items are excluded from counting and the logic behind the exclusion, so items can move to counted status cleanly rather than being reconstructed from memory.
Evaluate moving to a rotating weekly cycle instead of completing all balance sheet reconciliations at period end. A Jonah/Jeff initiative — not yet implemented.
An at-a-glance companion covering what needs to be done, when, and where each schedule's data comes from. In progress with AI assistance.
Actively-used Intacct location groups are being annotated in their Description field with why they exist and which reports rely on them, so a new reviewer doesn't have to reverse-engineer old naming conventions.
Approximately four items, at the next quarterly review.
Standing list from the close checklist
The bottom of the close checklist tab keeps a running list of open action items from mid-period meetings, each tagged with initials and a target period. This pattern is worth continuing — it keeps longer-running process improvements from getting lost between closes.
| Item | Owner / target | Status |
|---|---|---|
| Blue Note Accounting | Q1 2026 (March target) | Open |
| R&M account for IT at store level — similar treatment to R&M Building & R&M IT | — | Open |
| Rebates to store level | [MM] · P12 2026 | Done |
| POS Prepaid Account (following the PAR transition) | [MM] | Open |
| Delivery entry automation — loop in | [PB] · P12 2026 | Open |
| Maintenance allocations to DHC — through labor allocations for now | [MM] · P12 2026 | Done |
| New calendar adjustments — prepaid rent | [PB] · P12 2026 | Done |
| TD Bank Card — review whether it can be automated through Sage | [MM] | Open |
Read the bracketed initials as the owner of that item and the period reference as the target close by which it should be resolved. Confirm the current status of any item still marked open.
Related
- Key people — the ownership and escalation matrix
- Consolidated watch-outs — the pre-close read-through list
- NYC Commercial Rent Tax