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Pull Sales Data from Touchpoint for Credit Card Verification

Log in to Touchpoint with a phone token, navigate to the weekly sales report, and pull the credit and credit refund amounts for the CCV spreadsheet.

This guide pulls the daily credit and credit refund figures Touchpoint clients need for the weekly credit card verification.

Source: General Accounting/02 - Cash and Credit Card/Touchpoint CCV Instructions.docx. Related SOP: Credit card and cash deposit verification.

Procedure

1
Log in with a phone token

Go to c1.tchpt.com/admin/login_with_mobile.

  1. Enter the phone number associated with the account.
  2. Click Continue.
  3. Click Having Trouble? Click to get token in Call to initiate the call.
Touchpoint mobile login screen with token option
The Touchpoint mobile login and token request

Touchpoint delivers the token by phone call, not text. Be somewhere you can take the call before starting.

2
Select the location and open the sales report

The location list appears — pick the location you're working on.

Then on the left-hand side, select Reports & Stats, and pick Sales.

Touchpoint reports and stats sales navigation
Reports & Stats → Sales
3
Pull the credit amounts for each day

Sales appear a week at a time. Click previous to see prior weeks.

Grab these two amounts for each day:

Touchpoint figureGoes in
CreditColumn C on the CCV spreadsheet
Credit RefundsColumn D on the CCV spreadsheet
Touchpoint weekly sales report with credit amounts
The weekly sales view showing credit and credit refund amounts

Expected outcome: columns C and D of the CCV spreadsheet are populated for every day in the verification week, ready to match against bank deposits.