---
title: "Plate IQ ACH Enrollment"
sidebarTitle: "Plate IQ ACH setup"
description: "Complete the Plate IQ ACH enrollment form for a client bank account, including the controller, business, bank account, and business owner sections."
icon: "building-columns"
---

> **For AI agents:** the complete documentation index is at [llms.txt](/llms.txt). Append `.md` to any page URL for its markdown version.

| Field | Value |
|---|---|
| **Owner** | Unassigned — needs an owner |
| **Department** | Accounts Payable |
| **Effective date** | Not set in source |
| **Scope** | Completing the Plate IQ ACH enrollment form so a client bank account can fund ACH payments through Plate IQ's payment partner. Covers what each section of the form requires. Does not cover paying individual invoices in Plate IQ. |
| **Source** | `Accounts Payable Department/3. Payment Processing/Plate IQ ACH Set-up.docx` |

<Note>
  The source document is a set of screenshots with no written instructions. The steps below were reconstructed from those screenshots. Have the section owner confirm the detail before this page moves out of Draft.
</Note>

Plate IQ processes ACH through a payment partner (Dwolla), which means enrollment collects the identity and ownership information a financial institution requires. Expect to need the client's EIN, the controller's personal details, and ownership percentages before you start — gathering these mid-form causes an abandoned application.

<Warning>
  This form collects Social Security numbers, dates of birth, and full bank account numbers. Do not capture screenshots of a completed form, and do not send any of these values over email or chat. One screenshot in the source document showed a completed controller section including an SSN and date of birth; it was excluded from this page for that reason.
</Warning>

## Before you start

Collect the following from the client:

- **Controller details** — full name, job title, date of birth, Social Security number, and home address for the person who controls the organization and signs checks. This is usually the bank account owner.
- **Business details** — legal business name, DBA, EIN, business type, state and date of incorporation, phone, and the business address **as reported to the IRS**. PO boxes and mail drops are not accepted.
- **Bank account details** — routing number, account number, and the starting check number.
- **Business owners** — name, date of birth, full SSN, and address for every individual owning **25% or more** of the company.

## Procedure

<Steps>
  <Step title="Complete the controller information">
    Enter the controller's first and last name, job title, date of birth, Social Security number, and home address.

    A controller is any user who holds significant control over the organization and can sign checks — usually the bank account owner. If the controller has no Social Security number, select **I don't have a Social security number**.
  </Step>

  <Step title="Complete the business details">
    <Frame caption="Section 3 — Business Details">
      <img src="/images/accounting/plate-iq-ach-set-up/image2.png" alt="Plate IQ enrollment form business details section" />
    </Frame>

    - **Legal Business Name** — the full business name, including the suffix (for example, `Company X Inc.`).
    - **Preferred Name (DBA)** — appears at the top of checks as the "From" name.
    - **EIN Number**, **Business Type**, **State** and **Date of Incorporation**.
    - **Business Address** — must match the address on file with the IRS. Maximum 40 characters; no PO boxes or mail drops.
  </Step>

  <Step title="Complete the bank account details">
    <Frame caption="Section 4 — Bank Account Details">
      <img src="/images/accounting/plate-iq-ach-set-up/image3.png" alt="Plate IQ enrollment form bank account details section" />
    </Frame>

    - **Accounting Bank Account Name** — must match the exact name of this bank account in the accounting software. Select the existing account rather than typing a new name where possible.
    - **Name Your Bank Account** — the label used in Plate IQ emails. Use something identifiable, such as bank name plus account type plus the last four digits (`BofA Checking 1234`).
    - **Routing Number** and **Account Number**.
    - **Starting Check Number** — the next check number to issue from this account.
    - **Signatory** — the full name of the person who signs checks. The signature is auto-generated from this name.

    <Warning>
      Confirm the starting check number against the client's existing check register before submitting. A starting number that overlaps checks already issued will produce duplicate check numbers, which breaks positive pay matching and bank reconciliation.
    </Warning>
  </Step>

  <Step title="Add business owners">
    <Frame caption="Section 5 — Business Owners' Information">
      <img src="/images/accounting/plate-iq-ach-set-up/image4.png" alt="Plate IQ enrollment form business owners section" />
    </Frame>

    Add every individual — not corporation — who owns **at least 25%** of the company, entering name, date of birth, full SSN, address, city, ZIP, and state for each.

    If no individual owns more than 25%, select **There are no individuals owning more than 25% of the company. I want to skip this step.**
  </Step>

  <Step title="Accept the terms and submit">
    Select the checkbox agreeing to the ACH payments partner's Terms of Service and Privacy Policy, then submit the form.

    **Expected outcome:** the bank account enters verification with the payment partner. Do not schedule ACH payments from the account until verification completes.
  </Step>
</Steps>

## Related documents

- [Bank (NACHA) file payment processing policy](/internal/sops/accounting/ap/nacha-bank-file-policy) — the firm's controls for handling banking information
- [Enable ACH payments for a vendor](/internal/sops/accounting/ap/ach-vendor-setup) — the equivalent setup on the vendor side in Intacct