---
title: "Rackson Restaurants Group"
sidebarTitle: "Overview"
description: "The Rackson engagement at a glance — two Sage Intacct entities, the systems behind them, and a map of every workpaper, review step, and recurring service PBI runs."
icon: "burger"
---

> **For AI agents:** the complete documentation index is at [llms.txt](/llms.txt). Append `.md` to any page URL for its markdown version.

Rackson Restaurants Group is a **two-entity, full-cycle outsourced accounting engagement** on Sage Intacct, plus a set of weekly operational reporting services that were transitioned over from a Rackson employee.

<Info>
  **Source:** `Rackson Exec Summary.docx` (client transition summary, July 2026), `Rackson_Workpaper_Instructions.docx`, and `Rackson_RRS_RCY_Review_Process.docx`. See [Source documents](/internal/customers/rackson/reference/source-documents) for the full manifest and the recorded walkthroughs.
</Info>

## The two entities

<Columns cols={2}>
  <Card title="Rackson Restaurants LLC" icon="burger">
    **RRS · Entity E01** — Burger King franchise operator, roughly **95 stores**, multi-state. The larger and more complex of the two: **48 workpapers across 10 categories** per period.
  </Card>
  <Card title="Rackson Cayenne LLC" icon="pepper-hot">
    **RCY · Entity E04** — Dave's Hot Chicken (DHC), roughly **12 active stores**, with active new-store pre-open tracking and a closed-store reclass in progress. **24 workpapers across 9 categories**.
  </Card>
</Columns>

The two entities tie out to each other through an **intercompany elimination** step each period — see [Intercompany tie-out](/internal/customers/rackson/review-process/intercompany-tie-out).

<Note>
  The transition summary and the workpaper instructions count workpapers slightly differently (45/9 and 16/7 versus 48/10 and 24/9). The workpaper instruction counts above are the ones to rely on, since they are derived from the actual table of contents.
</Note>

## Where to start

<Columns cols={2}>
  <Card title="Key people" icon="users" href="/internal/customers/rackson/key-people">
    Who owns which workpaper on both sides, and who to contact when something doesn't tie.
  </Card>
  <Card title="Close calendar" icon="calendar-check" href="/internal/customers/rackson/close-calendar">
    The two-week close rhythm and the workday-by-workday task sequence.
  </Card>
  <Card title="Workpapers" icon="table-list" href="/internal/customers/rackson/workpapers/overview">
    Every balance sheet workpaper, import file, and closing entry, by category.
  </Card>
  <Card title="Review process" icon="magnifying-glass-chart" href="/internal/customers/rackson/review-process/overview">
    The reviewer's path through the balance sheet and P&L, account by account.
  </Card>
  <Card title="Processes" icon="list-check" href="/internal/customers/rackson/processes/overview">
    Screenshot walkthroughs — prelims, COS audit, labor reports, tie-out, weekly ACH.
  </Card>
  <Card title="Reference" icon="book" href="/internal/customers/rackson/reference/intacct-report-guide">
    The 154-report Intacct inventory, GL account groups, distribution lists, and payroll GL mapping.
  </Card>
</Columns>

## Scope of the engagement

| Workstream | Covered here |
|---|---|
| **Monthly/period close** for both entities | [Workpapers](/internal/customers/rackson/workpapers/overview) and [Review process](/internal/customers/rackson/review-process/overview) |
| **Prelim financial reporting** to the client | [Processes](/internal/customers/rackson/processes/overview) |
| **Weekly operational reporting** (inventory, attainment, prime cost, DHC weekly, Vena, Permit HQ) | [Weekly reporting services](/internal/customers/rackson/weekly-reporting) |
| **Debt and note tracking** | [Debt schedules](/internal/customers/rackson/debt-schedules) |
| AP processing, payroll processing | Firm-wide [SOPs](/internal/sops/accounting/overview) — out of scope for this section |

## Systems behind the numbers

| System | What it feeds |
|---|---|
| **Sage Intacct** | The general ledger and financial statements for both RRS and RCY. Every period-close entry ultimately posts here. |
| **RTI** | BK food and labor variance exports, period-end inventory run, transfers data for RRS. |
| **R365** (Restaurant365) | RCY sales verification, DHC store-level sales via the DSS export, DHC Stock Count Detail for inventory. |
| **Loop** | Automated delivery platform reconciliation — DoorDash, Uber Eats, Grubhub — for both concepts. |
| **Vena** | Financial reporting and budget modeling; reconciled to Intacct periodically rather than driving the close. |
| **BK Assistant** | Team Performance & Restaurants export used for FSS scoring. |
| **ProWork** | Actual RGM hours for attainment reporting, and the payroll GL detail behind the labor reports. |
| **RAD** | Feeds DHC weekly reporting alongside R365, RTI, and Loop. |
| **Fyle** | AmEx two-card sync feeding the AmEx coding and liability reclass workpaper. |
| **Cass Information Systems** | Processes utility bills on Rackson's behalf; accruals reverse as actual bills arrive. |
| **Factura AI** | Reads POS/loyalty vendor invoices (100+ per period) rather than a manual or EDI process. |

Entity-level detail on stores, states, and per-entity systems is on [Entities and systems](/internal/customers/rackson/entities-and-systems).

## Open matters

Two things carry real exposure and are tracked on their own pages:

<Columns cols={2}>
  <Card title="Open items and risks" icon="triangle-exclamation" href="/internal/customers/rackson/open-items">
    The consolidated handoff list — access confirmations, ownership splits, and unresolved client follow-ups.
  </Card>
  <Card title="NYC Commercial Rent Tax" icon="landmark" href="/internal/customers/rackson/nyc-commercial-rent-tax">
    An unresolved compliance question on NYC Dave's locations, pending store addresses and lease rents from Rackson.
  </Card>
</Columns>

## Related

- [Data-to-account matrix](/internal/customers/rackson/data-to-account-matrix) — every recurring concept mapped to its GL account, entity, source document, and owner
- [Accounting SOPs](/internal/sops/accounting/overview) — the firm-wide method this engagement sits on top of